IT services

IT services that you can rely on

The aim of our IT services is to help customers realize their business vision and intentions through information technology.

We provide a range of services that can instantly address your requirements, issues, or crises. A comprehensive range of support services ensures the continuous operation of the implemented information systems and the constant processing and evaluation of all necessary information.

We have extensive experience, insight and sufficient know-how gained in our company as well as the companies of our customers, which are expanded with the latest knowledge from the world of IT and IT security.

Technical support

We provide technical support on the basis of a signed technical support contract, which guarantees maintenance and system development during the operation of productive system.

The subject of technical support is:

  • expert help in solving problems (by providing hot-line support),
  • operational support with guaranteed response times,
  • prophylactics of individual system modules,
  • remote administration, monitoring and maintenance of the system.

System development

The subject of expansion/development of the implemented system is mainly:

  • upgrading your system to the newest versions,
  • providing information on how to use new system features,
  • consultancy related to the system,
  • customer consultation,
  • customizing applications according to specific requirements,
  • development of new applications.

Outsourcing

Outsourcing is realized based on a contract signed with the customer, by which we:

  • take responsibility for the services provided and offer a professional guarantee of their quality,
  • provide a high level of professionalism,
  • adapt to changing circumstances in your company,
  • reduce costs, in particular the development activities of IT workers.

Custom development

If your activities are too specific and it is hard for you to find software to cover your processes, we will develop tailored applications to your liking – no redundant functionality, but a highly efficient and easy-to-use system.

Turnkey software implementation takes place in the following phases:

  • analysis,
  • development,
  • testing,
  • implementation.
Our development is realized through following technologies:

  • Java/J2EE,
  • HTML, JavaScript, XML, CSS…
  • IBM Domino/Notes,
  • Adobe LiveCycle.